Is the ShadeTree® system available in different widths?
A: Yes. The ShadeTree® system can be made to cover an area the
width needed by simply adding additional canopy sections. A 46" width is also
available in most colors and fabric. Special custom widths can be made for an
How long can the canopies span (project)?
Twenty-one feet is the maximum recommended projection. Longer projections can
be installed using aluminum track by erecting a support system at the the end
of one set of tracks and installing a second set of canopies to extend the
Will the system ever rust or discolor?
The aluminum tracks are made of heavy gauge, extruded aluminum, with a handsome
powder-coated finish. The hardware is made of rugged fiberglass-reinforced
resin, which has been UV stabilized to prevent yellowing or breakdown. The
vinyl system is UV-treated to maintain true color indefinitely and is virtually
Do the canopies collect rainwater when they are in the extended position?
A: Rain easily runs off the sides of the extended canopies. If water collects
suddenly in a heavy rain, the weight of the standing water activates a
"release mechanism" so the rain can run off the sides to eliminate
the water build-up .
What keeps the canopies from being damaged in gusting winds?
special wind release mechanism is used on each section of canopy. If left
extended during wind storms, the canopies will release so they can float freely
in the tracks to minimize the danger of damage. We do recommend that the
canopies be retracted whenever not in use, especially if the owner is absent.
Will the fabrics fade?
Sunbrella is a well-respected, solution-dyed acrylic outdoor fabric, made by
Glen Raven Mills. It is guaranteed for five years against fading, rot, mold or
mildew. These are the same fabrics used on boats as well as commercial awnings.
Will the system also help in cooling our house?
Especially where there are windows or glass doors that look out onto the shaded
deck or patio. This means the house remains more comfortable and the air
conditioner runs less often.
Will the canopy keep the rain off of our patio?
ShadeTree® canopies are designed for shade. The mesh fabrics,
which allow cool breezes to flow through them, also allow water to penetrate.
Although the solid fabrics shed water, rain can come through the space between
Can the canopies be removed for winter storage or for cleaning?
and its incredibly easy. Just loosen the top lock brackets and roller locks,
then each canopy can be quickly rolled out of the tracks. The tracks can remain
How quickly can I have a ShadeTree® Canopy system installed?
quickly. Your custom system can usually be shipped from the factory
within two weeks from receipt of order. Transit time varies, depending on
location. Special orders involving unique widths or fabrics may also take
additional time. Installing time for the tracks and canopies runs about two
hours for a typical installation. Time required for erecting the wood, vinyl or
aluminum support system depends on the complexity of its design.
What is the length or drop of the canopy handle?
canopy has the handle overhang approximately 18" from the tracks. This
drop handle is for opening and closing the canopies, but it is also important
for catching the wind to cause the wind-release mechanism to activate.
Therefore, we encourage you NOT to shorten it. However, if you must have less
than an 18" overhang, the handle can easily be shortened.
What if the retracted canopies hang down in front of a door, casement window,
Roller locks are used to fix the last canopy section (next to the house) in a
permanently extended position. This keeps the canopy from retracting against
the house to allow for clearance of existing obstacles. Additional roller locks
should be requested when ordering. A grommet hole will be added to the last
panel of the canopy to allow for rain drainage (additional charge of $5 for
each canopy with extra roller locks and drainage hole).
Is there a warranty on ShadeTree Canopies?
The system's posts and tracks are warranted for 10 years against breakage
following installation. Hardware is also warranted to remain operable for five
years following installation. Sunbrella® fabrics have a warranty
for five years against fading and mildew. For a complete details, please go to
Can the canopies be installed vertically to provide protection against the
The ShadeTree® canopy systems primarily protect from overhead
sun, but there is some late-afternoon-sun protection from the fabric that hangs
down with the handle for opening and closing the canopy. See our new
Backyard Blinds site for vertical shade.
Can I paint the overhead tracks to match the color of my house?
Painting the tracks could cause the rollers to jam if excess paint were to get
into the tracks. (Painting the tracks will also void your warranty.) We now
have our tracks available in an attractive taupe color for the Forester and
Are the tracks available in colors other than white?
We now have our tracks available in an attractive taupe color for the Forester
and Capri models.
Can I mount the brackets that hold the track right to the wood siding on my
house, or do I need to mount them to studs in the walls?
can mount the brackets right to the wood siding. They support very little
weight, so only four small screws are used to mount each bracket.
Easy-to-follow instructions are included.
If we change the color of our house in the future, can I order replacement
fabric without buying a whole new system?
you can change the fabric whenever you wish. There are new and exciting
patterns available frequently.
How do I get my builder to incorporate your ShadeTree® canopies
into my new house deck
him contact us! We'll be glad to work with him and can even assist in the
If I make a small mistake in measuring the length of the tracks, how do we fix
That's an important question. We've designed a special "extender bracket" for
each track to accommodate errors up to 1 1/2 inches, plus or minus the
Do I need an electrician to install the "Mood Lighting" in the tracks?
A: It is
simple to install. The 24-volt lights connect to a transformer which plugs into
a standard 110 volt wall plug. (120 volt rope lighting sold through your local
dealer may require an electrician.) Our system is similar to typical
low-voltage landscape lights.
Do you ship to Canada?
we do, and there are NO additional freight charges for Canadian residents!!!
Please pay in US dollars only.