Frequently Asked Questions

Find Answers You Want Here!

We provide shade nationwide and internationally from our home office in Ohio. We can give you an estimate over the phone with rough dimensions of the area you are looking to shade. We have a network of installers who are available to take exact measurements of your space before finalizing your custom design.

The lead time varies pending the season. Ask your design consultant for more details.

We have a showroom in Columbus, Ohio. We do have a number of commercial applications nationwide. Ask a design consultant if there is one local to your area to see.

We do not offer shade sails. Our retractable canopies are integrated into a structure and are designed to retract to reduce the possibility of wind damage.

We do not build decks, but we can add an aluminum, vinyl, or fiberglass structure to your existing deck to provide you shade.

The ShadeTree canopy system is not motorized; therefore you do not need power/electricity to operate the system. However, we do offer motorized systems. Ask your designer for more details.

We have a network of Shadetree installers nationwide. They are available for measurements and installations. Ask a design consultant to set up your local free measure.

The “U” end of the sky hook slides onto the end of the handle drop of the canopy which allows you to unlock and easily pull the canopies open and close. The canopies have rollers on the sides that flow along a track system.

The handle (the drop at the end of the canopy) can be anywhere from 6” to 18” long. Please ask your design consultant on pros and cons on different lengths.

The ShadeTree system uses fabric that is designed to be rain resistant. If waterproof is a requirement, we do have other systems that offer that solution.

Each of our systems are completely custom. Speak to a design consultant to help design a structure specific to your unique area, esthetic, and needs.

There is not a maximum size for our shade systems due to their modular design. Each system design is completely custom; speak to a designer consultant to discuss your unique project in detail.

Our dropdown manual blinds are custom. The max width is 10’ for mesh fabric and 6’ for solid fabric. The max drop is 7’ or 84”. We do have motorized options with alternate sizing, speak to a design consultant for more details.