Great people, incredibly friendly and knowledgeable, made the whole process fun and easy. Great products, too!

Because 666 was scary, so now there are 667

We installed our Shadetree Canopy 11 years ago on the west side of our house. In Michigan we enjoy the sun as well as winter....and lotsa wind. Our canopy is stood the test of time. Only now are we replacing some of the hardware. We went with the Sunbrella fabric and it is still looking good.

Great place.

Putting up our awnings this year, I am still impressed after 16 years how well they look and work. We do remove them in the winter, a little mild soap wash in the spring and they’re good to go. We are still getting comments on how well they look. the one time many years ago I bent a roller really bad and had to order one, I called and actually spoke with the owner, or so I was told. Anyhow, made me feel good at the time, which leads me to a different issue. I had opted not to write a review earlier and instead decided to send a text( It is an option on the home page). I sent pictures and a comment and received a non human robot reply. I asked a question and the generic answer about products, contact info and have I received email promotions was replied again from a robot. One would think that a text from a human might trigger a response from a human, even if it’s the next day. But alas, progress has turned some things colorless. It is not a big thing to most, but to someone who values a handshake over a legal document, it’s a sad day While the awning we own is really a great product, some personal aspect are things of the past. RIP sadly Rob Rob

We have had a canopy system for 16 years and still love it. We have replaced the fabric once and since then, we remove fabric for 4-5 months in the winter and it is lasting much better. We recently ordered small plastic replacements parts for the awning, for the first time. Received them in less than a week. Great company.

Just to let you know that I put the whole canopy up by myself. It looks great but the rest of my yard still needs a lot of work so that is why I haven't sent you a picture yet. Yes I did have some questions to myself during the process but once you get going they get answered. My canopy is 16'x16' and yes my patio sloped 3'' in that span but you let me know how to keep the canopy level. I also took the canvas of for the Winter and it only took me 1 hr to put it back on this spring. Thanks I'm extremely happy with your product.

We had the best customer service experience ever with Shade Tree. Samatha was great at answering questions before we placed our order last year and helping us set up the payment option. We received them in March. They were installed just this past Saturday, April 18. They look great. The installer, Brett said he would send pictures since we are very techy in that respect. Our previous canopies were installed in 2008. So we really needed to replace them. We chose a totally different color and so glad we did. Gave the deck great look. Would highly recommend this company.

Our designer was great, answering all of our questions and coming up with solutions to our layout dilemma. Everything was very easy to assemble. We have had it for a year now and it’s really improved the time we spend out on our deck which gets full sun all day.