Reviews
What Our Clients Are Saying
Your Feedback Means A Lot
ShadeTree strives to be the best we can be. Offering innovative products and outstanding service are the pillars that we stand on each and every day. From management and sales to production, the ShadeTree team is focused on customer care above all else, allowing the quality and love from our product to spill through in all aspects of the business.
Your feedback is an integral part of the process. This allows us to adjust, pivot, and improve to truly be the best we can be. Thank you for your review and for allowing us to be better than ever.
Eileen Huelsmann2024-07-30Trustindex verifies that the original source of the review is Google. There were a few mistakes or misunderstandings but in the end everything was correct. Shipping charges were, as far as I am concerned, excessive but I needed the product due to hail damage. Samantha was very very helpful in getting things corrected and giving me name is installer and in fact was someone that actually worked for them in Missouri area. Now I hope to get the blinds up to enjoy my patio again before summer is over. Nelson Jennings2024-07-30Trustindex verifies that the original source of the review is Google. Shade system is fantastic ! Install went smoothly and the shade is perfect. Opens and closes effortlessly ! Eric Cleary2024-07-29Trustindex verifies that the original source of the review is Google. Very nice product service was excellent. Samantha was a huge help. I would definitely recommend. Big difference having shade Dr. Laura Catena2024-07-15Trustindex verifies that the original source of the review is Google. I do believe the system works well for some customers. This has been my experience - the canopies will go off the track and not stay in place when there is wind. If it rains, the rain, of course, will also come through the canopy openings. If you have deck furniture or other items that you don't want to get wet, it is a lot of watching the weather and uncovering/covering furniture. The orginal system was not cut correctly and the company did offer to fix the error at no charge, but it was pretty time consuming and a lot of back-and-forth communication. I reached out to the owner as well to let him know the exact details of the error in measurements as well as a few other bumps I had with the system being installed properly, but he never responded. And, I felt that was disappointing. In hindsight, I would have rather done a full-coverage roof. The system is just not the right fit for me, but it does seem like it is for others. Cindy Bravette2023-07-30Trustindex verifies that the original source of the review is Google. Cannot recommend. Bad experience. Framing needed to be secured 3 separate times by installer The awnings don’t stay in locked position and are constantly free floating in wind Then it’s difficult to pull free from locked position and I’ve jabbed myself when to pole used to move the awning slips off the end The fabric is wrinkled from the constant pulling I am on the ladder almost every weekend Tracking needs constant lubricant and cleaning Basically more work than fun Marc G2022-05-17Trustindex verifies that the original source of the review is Google. Got a 6 foot backyard blind from these guys and installed it on my west-facing front porch. Now I can actually enjoy sitting outside and reading a book on a sunny afternoon instead of baking in the sun while going blind. Totally worth the money. Nancy Sheely2022-02-22Trustindex verifies that the original source of the review is Google. We saw ShadeTree products at both thevDayton and Columbus, OH Home Shows. We compared them to other similar vendors and thought ShadeTree seemed the simplest and most maintenance free. We had a 10x20 covered pergola installed late summer 2016 and didn't get to use it much. However we are anxiously looking forward to using it next spring. We also bought covers for our shades instead of taking them down each fall. They installed easily. We are very happy with our decision to purchase from ShadeTree. The products are a good value and the employees were easy to work with. Hats off to Ursula, Corine and Jason! 2021 Still loving our ShadTree pergola! Best Investment Ever!!!! Jerome Sampson2021-12-20Trustindex verifies that the original source of the review is Google. Work place Paul Wagner2021-05-13Trustindex verifies that the original source of the review is Google. Great people, incredibly friendly and knowledgeable, made the whole process fun and easy. Great products, too! Lloyd Braun2020-07-17Trustindex verifies that the original source of the review is Google. We installed our Shadetree Canopy 11 years ago on the west side of our house. In Michigan we enjoy the sun as well as winter....and lotsa wind. Our canopy is stood the test of time. Only now are we replacing some of the hardware. We went with the Sunbrella fabric and it is still looking good.Load more